FAQ
Q1: Are you a trading company or a factory?
A: We are a professional manufacturing factory.
Q2: What is your Minimum Order Quantity (MOQ)?
A: Our MOQ is usually 100 pieces, depending on the specific product requirements.
Q3: What are your accepted payment terms and methods?
A: We require a 30% deposit and 70% balance payment before shipment. We accept Bank Transfer (T/T), Credit Cards, PayPal, and Western Union.
Q4: How do you ensure product quality?
A: All products are manufactured to high standards. We conduct rigorous component tests, unfinished product inspections, and a final 100% quality test before delivery.
Q5: What is the typical delivery timeframe?
A: Generally, delivery takes 30 to 45 days after receiving the advance payment, depending on the specific items and order volume.
Q6: Do you offer customization for packing or logos?
A: Yes, we provide full OEM/ODM services. Custom packing is available for orders starting at 2,000 units, and logo engraving starts at 1,000 units.