Frequently Asked Questions
Q1
Are you a one-stop supplier for new energy vehicle parts procurement?
Yes, we are a one-stop procurement supplier for new energy vehicles, offering a comprehensive range of all new energy vehicle parts.
Q2
Do you have inventory?
Absolutely. We maintain sufficient inventory and work with stable suppliers to ensure consistent availability.
Q3
What is your minimum order quantity?
Orders can start from 1 unit. Minimum order quantities vary by product, and we offer customized solutions based on customer requirements.
Q4
What is your return and warranty policy?
We provide a 3 to 12-month warranty (specific terms vary by product). For returns or warranty claims, please contact our customer service team.
Q5
How fast is your shipping? What is the delivery time?
We prioritize prompt shipment. Delivery time depends on order quantity, product type, and destination. Typically it takes 7–30 days. For urgent requests or tracking updates, contact our customer service team.