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FAQ
1. What are the available shipment methods?
We offer multiple shipping options including Express companies (DHL, TNT, UPS, FedEx, EMS) for door-to-door service, air freight, and sea freight (LCL or whole container shipment). You can choose the method that best suits your needs.
2. Does the quoted price include import duties?
Usually, our quoted price does not include import duties. However, for certain European countries, we can arrange shipping via a special line that includes duty. Please contact us for specific details regarding your country.
3. Can you provide high-quality media for my online store?
Yes, we have a professional creative team that can provide high-quality pictures and videos tailored to your online store requirements.
4. Is custom branding available for the products and packaging?
Absolutely. You can add your own logo to both the product and the paper box. The Minimum Order Quantity (MOQ) for customization is only 4 sets with no extra fees.
5. What is your sample policy?
Buyers are responsible for the sample cost and freight fee. However, if a large order is placed subsequently, the sample costs will be fully refunded.
6. Do you perform quality testing before delivery?
Yes, we conduct a 100% rigorous test on all goods before shipment to ensure the highest quality standards.
Mayumi Auto
