Frequently Asked Questions
How do you guarantee the quality of your products?
We implement a strict quality control system from raw material inspection to final packaging. Each product undergoes multiple testing phases to ensure it meets international standards before shipment.
Do you offer customized services?
Yes, we provide professional OEM and ODM services. We can customize specifications, designs, and packaging according to your specific requirements.
What is your typical lead time for orders?
Lead times vary based on order volume and customization needs. Generally, standard orders are processed within 15-30 days after payment confirmation.
Can I request a sample before placing a bulk order?
Absolutely. We encourage sample testing to verify quality. Please contact our team to discuss sample availability and shipping arrangements.
What are your standard payment terms?
We typically accept T/T, L/C, and other secure payment methods. Specific terms can be negotiated based on the order scale and long-term partnership.
What kind of after-sales support do you provide?
We provide comprehensive technical support and a responsive customer service team to handle any inquiries or quality issues post-purchase.
Mayumi Auto
